We’re here to help.

We reply within 2 business days. Support is by email only.

Please include your order number if you have one. If your question is about your piece, a photo helps.

WildMelt is operated by INTILACE COMPANY LIMITED. Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong Island, Hong Kong SAR.

Please don’t send returns to this address. Email us first and we’ll send you the return address. 

See our Refund Policy.